PRIVACY POLICY NoLag VPN - by EXCLUSIO LTD Last updated: October 4, 2025 -------------------------------------------------- 1. INTRODUCTION EXCLUSIO LTD ("we", "us", or "our") operates the NoLag VPN mobile application (the "App"). This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By downloading or using the App, you agree to the terms of this Privacy Policy. -------------------------------------------------- 2. INFORMATION WE COLLECT We collect the minimum information necessary to provide the VPN service: a) No Traffic Logs We do not log, store, monitor, or inspect the content of your internet traffic while connected to NoLag VPN. b) No IP Address Logs We do not record your originating IP address or the IP addresses of the servers or websites you connect to. c) Device Information We may collect basic, non-identifiable device data such as Android OS version and app version, used solely for crash reporting and compatibility purposes. d) Subscription Status If you subscribe to NoLag VPN Pro, Google Play processes and manages your payment. We receive only your subscription status (active or expired). We never receive or store your payment card details. -------------------------------------------------- 3. HOW WE USE YOUR INFORMATION We use the information described above only to: - Provide and maintain the VPN connection service - Verify your subscription status and unlock Pro features - Diagnose crashes and improve app stability - Respond to support requests you submit to us We do not sell, trade, rent, or share your information with third parties for marketing or advertising purposes. -------------------------------------------------- 4. THIRD-PARTY SERVICES The App integrates the following third-party services, each governed by their own privacy policies: - Google Play Billing Manages subscription payments on your behalf. Privacy Policy: https://policies.google.com/privacy - Google Play Services Used for app distribution and crash/diagnostic reporting. Privacy Policy: https://policies.google.com/privacy -------------------------------------------------- 5. VPN PERMISSION NoLag VPN requests Android's VPN permission (VpnService) to establish an encrypted tunnel for your internet traffic. This permission is used solely to route your traffic through our servers and reduce gaming latency. We do not use this permission to collect, analyze, or store your browsing activity, application usage, or any personal data. -------------------------------------------------- 6. DATA RETENTION Because we do not log traffic or IP addresses, there is no user activity data to retain or delete. Your subscription status is held by Google Play and is subject to their retention policies. Support emails are retained only for as long as necessary to resolve your request. -------------------------------------------------- 7. CHILDREN'S PRIVACY NoLag VPN is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately and we will promptly delete it. -------------------------------------------------- 8. SECURITY We use industry-standard OpenVPN encryption to protect data in transit. While no method of internet transmission is 100% secure, EXCLUSIO LTD takes reasonable technical and organizational measures to protect your information against unauthorized access or disclosure. -------------------------------------------------- 9. YOUR RIGHTS Depending on your country or region, you may have the right to: - Access the personal information we hold about you - Request correction or deletion of your information - Object to or restrict how we process your information - Withdraw consent at any time (where processing is based on consent) To exercise any of these rights, please contact us at the email below. -------------------------------------------------- 10. CHANGES TO THIS POLICY We may update this Privacy Policy from time to time. Any changes will be posted within the App and on our store listing with an updated date at the top. Continued use of the App after changes constitutes your acceptance of the revised policy. -------------------------------------------------- 11. CONTACT US If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact: EXCLUSIO LTD Email: gurasazobo107@gmail.com -------------------------------------------------- (c) 2025 EXCLUSIO LTD. All rights reserved.